We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.
Information We Collect
- Personal Information: Name, contact details (phone number, email, address), and identity verification details provided during registration
- Financial Information: Bank account or payment details required to facilitate the transfer and repayment of the ₹1000 assistance amount
- Usage Data: Information about your interactions with the platform, including trust score, repayment history, and activity logs
How We Use Your Information
- To process and facilitate the assistance of ₹1000 and manage repayments
- To maintain and update your trust score based on repayment behavior
- To communicate with you regarding account updates, reminders, or representative visits (before 8 PM)
- To improve our platform's functionality and user experience
Data Sharing
Your information is shared only with authorized personnel, including representatives who may contact or visit you to ensure compliance with platform terms.
We do not share your personal data with third parties except as required by law or with your explicit consent.
🔒 Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security, and users share information at their own risk.
Data Retention
We retain your personal and financial information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
User Rights
- You may request access to or correction of your personal data by contacting us at support@helpinstant.com
- You may opt out of non-essential communications, though transactional notifications (e.g., repayment reminders) are mandatory
Cookies and Tracking
Our website uses cookies to enhance user experience and track platform usage. You can manage cookie preferences through your browser settings.
Changes to Privacy Policy
We may update this policy periodically. Users will be notified of significant changes via email or platform announcements.
📧 Privacy Concerns?
For any privacy-related concerns, please contact us at support@helpinstant.com
Your Privacy Matters
We are committed to maintaining the highest standards of data protection and privacy for all our users.
Last Updated: January 2025